For Registered Sites
This area is for harm reduction sites that are registered in one of our programs. Please visit our program pages for more information including how to register.
For registered sites, please see below for any current site alerts and how to report faulty supplies.
Notice: THN/FORB Shipping Update
THN/FORB Site Shipping
Last Updated: May 15, 2024
- With increased weekly volumes the program has been experiencing extended delivery periods for shipments to registered sites. Deliveries are currently beyond the 10 day delivery window.
- THN/FORB orders continue to be processed every Thursday.
- If your site has a surplus of kits and may be able to support transfers to other sites in your community, please notify your regional harm reduction coordinator
- Replacement naloxone bottles and loose supplies are available on the supply order form to re-fill used kits
- If your site is becoming critically low on naloxone kits or has questions about an outstanding order please contact naloxone@bccd.ca and your regional harm reduction coordinator.
How to Report Faulty Supplies
If you have received faulty supplies, please provide the BCCDC with the following details:
o product code
o lot/serial #
o site contact name and contact info
o description of the problem
o availability of samples
For faulty Harm Reduction supplies, please email details to harmreduction@bccdc.ca and CC your local Harm Reduction Coordinator.
For faulty Take Home Naloxone or Facility Overdose Response Box supplies, please email details to naloxone@bccdc.ca and CC your local Harm Reduction Coordinator.
You may be contacted directly by the BCCDC pharmacy or by Stevens should they require further information or need to arrange a sample to be returned to their warehouse.
